Privacy Policy - Eagle Auto Mall

This Privacy Policy governs the manner in which Eagle Auto Mall (“Eagle Auto Mall,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of the website eagleautomall.ca (the “Site”). This Privacy Policy applies to the Site and all products and services offered by Eagle Auto Mall.

Information We Collect

We may collect both personally identifiable information (“PII”) and non-personally identifiable information (“Non-PII”) from you through various channels, including but not limited to the Site, forms, emails, and phone calls. The types of information we may collect include:

1.1 Personal Information:

Name
Email address
Postal address
Phone number
Driver’s license information
Social Insurance Number (only when required for credit applications)
Payment information (e.g., credit card details) for completing transactions

1.2 Non-Personal Information:

Internet Protocol (IP) address
Browser type
Device information
Website usage data
Cookies and similar technologies

Use of Collected Information

We may collect and use your information for the following purposes:

2.1 Vehicle Sales and Services:

To facilitate vehicle sales transactions
To process financing or leasing applications
To provide customer support and address inquiries
To schedule and fulfill service appointments
To send important notices and updates related to your purchases or services

2.2 Marketing and Communication:

To send promotional materials, special offers, and newsletters
To personalize your experience and deliver targeted advertisements
To conduct market research and analyze customer preferences
To communicate with you regarding updates, events, and news about Eagle Auto Mall

2.3 Legal and Security Purposes:

To comply with applicable laws, regulations, and legal processes
To protect against fraudulent or unauthorized transactions
To investigate and prevent illegal activities or violations of our policies
To enforce our terms of service and protect our rights and interests

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

3.1 Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing services to you. These service providers have access to your information solely for the purpose of performing their services on our behalf and are obligated to maintain its confidentiality.

3.2 Business Partners and Affiliates: We may share your information with our business partners and affiliates for marketing and promotional purposes, provided that you have consented to such sharing.

3.3 Legal Compliance and Protection: We may disclose your information if required by law, regulation, legal process, or governmental request. We may also disclose information to protect against fraud, enforce our policies, or respond to claims that any content violates the rights of third parties.

3.4 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your information.

Cookies and Tracking Technologies

Our Site may use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze trends, and track user movements. These technologies may collect information such as IP address, browser type, device information, and website usage data. You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our Site.

Third-Party Websites and Services

Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites or services. We recommend reviewing the privacy policies of those sites or services before providing any personal information.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

Children’s Privacy

The Site is not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

Your Rights and Choices

You have certain rights and choices regarding your personal information, including the right to access, correct, or delete your information. You may also opt out of receiving marketing communications from us. To exercise your rights or make choices, please contact us using the information provided in Section 10 (Contact Us) below.

International Data Transfers

If you access the Site from outside of Canada, your information may be transferred to and processed in Canada or other countries. By using the Site, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

Address: 408 Witmer St. Cambridge, ON N3H 0A3

Phone: (519) 650-0326

Please allow a reasonable time for us to respond to your inquiries.

By accessing or using the Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy. This Privacy Policy constitutes the entire agreement between you and Eagle Auto Mall regarding your use of the Site, superseding any prior agreements or communications.

Thank you for visiting eagleautomall.ca.